Contact Us

We’re here for you. The health and well-being of our members and employees are a top-priority for us. Check here for updates about our response to COVID-19.

At First Credit Union, we want to hear from you! We offer a number of ways for you to access the services of your credit union, 24 hours a day, 7 days a week.  If you have questions about the site, our products and services, concerns, or comments in general, please fill out our Contact Form, or choose from one of the contact methods below.

By Phone

Powell River Branch

604-485-6206 or Toll Free 1-800-393-6733

Cumberland Branch

250-336-2272 or Toll Free 1-855-336-2205

Courtenay Branch

250-336-0905 or Toll Free 1-866-336-0905

Texada Island Branch

604-486-7851 or Toll Free 1-800-361-9933

Bowen Island Branch

604-947-2022 or Toll Free 1-866-947-2022

Union Bay Branch

250-335-2122

Hornby Island Branch

250-335-2370

Bowser Branch

250-757-8146

Administration

   604-485-0978 or Toll Free 1-866-585-0978

By Mail

First Credit Union
4448 A Marine Avenue
Powell River BC
V8A 2K2

By Email

Member Support:

membersupport@firstcu.ca

Wealth Management:

wealthmanagement@firstcu.ca

In Person

Prefer to speak with us face-to-face? Our branches are located in Powell River, Cumberland, Courtenay, Texada Island, and Bowen Island. Discover which Branch Location is closest to you!

Lost or stolen MemberCard:
During business hours contact your branch.

Lost or Stolen MasterCard®:
In Canada and the US call 1-855-341-4643

All other areas 1-647-252-9564